Cancellation Policy
Last updated: June 2025 · Surge Minds
The short version
Cancel anytime. No lock-in, no cancellation fee.
Access continues until your next payment date. You won't lose service mid-cycle.
No prorated refunds. The current billing period is not refunded once it starts.
Next charge is prevented. Cancellation stops the next renewal from being processed.
How cancellation works
Next-payment based cancellation
ScubaSearch subscriptions are billed monthly. When you cancel, your cancellation is scheduled against your next upcoming payment date - not the current one.
You request cancellation
Submit a cancellation request from your dashboard or by emailing ayushpatil9977@gmail.com.
Your access continues
You retain full access to ScubaSearch - including search, analytics, and widget - until your next billing date.
Next charge is blocked
On your next scheduled renewal date, no charge is made. Your subscription ends and your plan reverts to inactive.
Data retained for 30 days
After your subscription ends, your product data and indexes are retained for 30 days. You can reactivate within this window. After 30 days, data is permanently deleted.
Refunds
Refund policy
We do not offer prorated refunds for partial billing periods already paid. However, we handle refunds on a case-by-case basis in the following circumstances:
- Duplicate charges due to a technical error
- Charge processed after a confirmed cancellation request
- Service was unavailable for more than 48 consecutive hours in the billing period
To request a refund, email ayushpatil9977@gmail.com with your transaction ID and reason. We'll respond within 2 business days.
Reactivation
Changed your mind?
You can reactivate your subscription at any time within 30 days of cancellation. Your existing product data, API keys, and widget configuration will be restored.
After 30 days, all data is permanently deleted and reactivation starts fresh.
How to cancel
Submitting a cancellation
You can cancel your subscription in any of the following ways:
- Dashboard: Go to Dashboard > Billing > Cancel subscription
- Email: Send a cancellation request to ayushpatil9977@gmail.com with your account email and reason
You will receive an email confirmation once your cancellation is processed. Please keep this for your records.
Need help with your cancellation?
Our team will sort it out quickly - usually within a few hours.